Susannah Townsend, MPH

Susannah Townsend, MPH

Director of Institutional Effectiveness


Assessment, evaluation, institutional research and continuous quality improvement efforts.

Collection, analysis, and reporting of assessment and evaluation data to both internal and external constituents.


Master of Public Health - University of California, Berkeley

Bachelor of Science - Emory University

Certifications, Honors & Achievements

Graduate Certificate in Institutional Research - Humboldt State University


Chang, T., Furgiuele, C., Zheng, X, & Townsend, S. (2015, November). Getting Engaged: Does it Work? Research presented at the California Association for Institutional Research (CAIR) 40th Annual Conference, San Francisco, California.

Zheng, X. & Townsend, S. (2016, June). Student Academic and Civic Engagement: Does it Matter to Career Success? Research presented at the Association for Institutional Research (AIR) Forum, New Orleans, Louisiana.

Community/Professional Service

Proposal reviewer - Association of Institutional Research (AIR) 2017 Forum

Volunteer coach for Girls on the Run, Concord, CA

88%: freshmen retention rate