SARA & Student Complaints
If you are a student in an online program and you have concerns and/or complaints, please contact your program advisor first.
- Online RN to BSN Completion Program: P. Shaw (firstname.lastname@example.org) or Dr. T. Snively (email@example.com)
- Master of Science – Nursing Education or Nursing Education Certificate Program: Dr. Roxanne Oliver (firstname.lastname@example.org)
- Doctor of Nursing Practice (DNP) Program: Dr. Thelma Patrick (email@example.com)
Student rights and expectations are described in the Student Code of Conduct. If the grievance involves an issue related to a College – wide policy, please review the policy:
If a student located in a State Authorization Reciprocity Agreement (SARA) state has a complaint about an institution operating under SARA, the complaints must first go through the institution’s procedure (noted above) for resolution of the concern. If a student is not satisfied with the outcome of the institutional process, the complaint may be brought to the SARA portal agency in the institution’s home state – refer to the SARA Student Complaint Process. States that are members of SARA are highlighted blue on the NC-SARA map (below)
Note: MCCN distance education program cannot currently admit students from the state of Colorado.
Other External Resources
Bureau for Private Postsecondary Education
Telephone: (916) 263-1897
Online Dispute Resolution Request
Mount Carmel College of Nursing (MCCN) is not regulated in Texas under Chapter 132 of the Texas Education Code
Higher Learning Commission – Complaint process
Ohio Department of Higher Education - Complaint process